Returns & Exchanges
At Obsidian Descension, we stand by the quality of our garments and offer a 30-day window for returns or exchanges on all unworn items. Ensure all original tags remain attached and the fabric is free of any alterations or signs of wear.
Return Process
- 1.Initiate Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the garments in their original packaging to prevent damage during transit and include the provided packing slip.
- 3.Affix Shipping Label
Download and print the prepaid shipping label from your confirmation email and attach it clearly to the outside of your package.
- 4.Drop Off & Track
Hand your package to the designated carrier and retain your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
